Built for creators selling digital offers
Chargebacks shouldn’t steal hours of your week.
I set up your Proof Vault in 48 hours so every sale has clean proof. When disputes hit, you get a ready-to-submit Evidence Pack delivered within 24 hours of receiving the needed inputs/access.
Proof Vault = a clean folder system + proof sources mapped so you can pull evidence fast.
Evidence Pack = a ready-to-submit PDF/zip with summary, timeline, receipts, policy, acceptance, and access proof.
Takes about 2 minutes. No call.
Prefer email? That link opens Gmail. Or email donovan@chargebackprep.com.
Who this is for
Those who sell:
- Courses, coaching, memberships
- Paid communities (Skool, Discord, Circle, Whop)
- Digital subscriptions (trading, sports picks, reselling)
Outcome
Disputes go from “scramble” to “minutes.”
The diagnostic
If a chargeback hit today, could you pull (1) proof they accepted your refund policy and (2) proof they accessed what they bought in under 10 minutes?
Not legal advice. No win-rate promises. Only real proof you already have.
What this service actually is
This is operational readiness. Clean proof, clean folders, fast response. No win-rate promises.
48-hour Prep Install
I set up your Proof Vault so proof is easy to pull when disputes hit.
- Lock your refund policy and saved versions (versioning starts immediately)
- Map policy acceptance proof (best available for your tools)
- Map access and delivery proof sources
- Build the folder system and naming (Proof Vault)
- Add an evidence pack template (so we don’t rebuild from scratch)
- Track deadlines so nothing gets missed
Email: donovan@chargebackprep.com
24-hour Evidence Pack
Delivered within 24 hours of receiving the needed inputs/access. No stress.
- Short summary (facts only)
- Timeline of events
- Purchase and policy proof
- Policy acceptance proof (best available)
- Access and usage proof (best available)
- Relevant support messages and labeled exhibits
Email: donovan@chargebackprep.com
Quick self-test
If a chargeback hit today, could you pull these two things in under 10 minutes?
Proof they accepted your refund policy
Not just “it exists.” Actual proof the buyer saw it.
Proof they accessed what they bought
Access granted, logins, usage, attendance, whatever is available.
Send your checkout link + the tools you use (Stripe, PayPal, Kajabi, Skool, Discord, etc.). I’ll reply with what’s missing and what to fix first.
Get your readiness score
You send details. I reply with the gaps and what to fix first. No call required.
What you get back
- Pass/fail on policy acceptance + access proof
- The top 3 gaps to fix first
- What I’d install so disputes take minutes, not hours
Policy acceptance proof examples
Here’s what “proof they accepted the refund policy” can look like, depending on your tools:
- Checkout terms checkbox log or screenshot (shows they agreed).
- Order confirmation page that includes a terms/policy link.
- Checkout receipt/email that references terms or policy acceptance.
- Platform audit log showing a buyer accepted terms (if available).
- Saved policy page version + timestamp that matches the purchase date.
Get readiness score
Fill this out. You will see a confirmation screen. I send your score by email.
How it works
Simple flow. Async by default. 48h install. Packs delivered within 24h of receiving inputs/access.
Step 1
Readiness score
You submit the form. I reply with the gaps (in order) and what to fix first.
Step 2
48-hour install
If you want help, I install the Proof Vault in 48 hours so proof is easy to pull.
Step 3
When disputes hit
You text or email me. I return an Evidence Pack within 24 hours of receiving the needed inputs/access.
Pricing
Simple pricing. No contracts. No call.
48-hour Prep Install
$500
Done-for-you setup of your proof trail plus Proof Vault.
- Policy proof and versioning
- Acceptance proof setup (best available)
- Access and usage proof map
- Templates and naming system
- Deadline tracking
Evidence Packs
$150 / dispute
Delivered within 24 hours of receiving the needed inputs/access.
- 1-page summary and timeline
- Receipts, policy, and acceptance
- Access proof (best available)
- Support logs (relevant only)
- Exhibits labeled and organized
Optional Retainer (later)
$299 / mo
Includes up to 3 packs/month. Only once volume justifies it.
- Priority turnaround
- Simple monthly billing
- Same boundaries
Boundaries
No win-rate promises
I only promise what I control: speed, organization, and a clean evidence pack.
No fake evidence
Everything is real. If it doesn’t exist, we fix the system so it exists next time.
Not legal advice
This is operational readiness and packaging, not legal strategy.
FAQ
Do you need access to everything?
No. I’ll ask for the best available proof sources for your tools. If you can’t grant access, exports and screenshots can work.
Do we need a call?
No. We can do this async over email. If you prefer Slack or Discord, that works too.
What if my platforms don’t show great usage logs?
Then we use what exists today, and we set up better logging going forward. The goal is “best available proof,” not perfection.
Can you guarantee I’ll win disputes?
No. No guarantees. What I do is make your evidence fast to pull and clean to submit, so you respond on time with your best proof.